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How bk6661 Handles Your Personal Data

This page explains what personal data bk6661 collects when you use our lobby, how we use it, and what rights you have over it.

Account data protectionbKash, Nagad, Rocket payment dataCookie and device dataYour right to access and deleteDirect contact for data requests
bk6661 How bk6661 Handles Your Personal Data
REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about your data, want to request a copy of what we hold, or need to ask us to delete your account information, you can reach our support team through the channels below. We aim to respond to all data-related requests within a reasonable timeframe. Always include your registered email or phone number so we can locate your account without delay.

Live Chat Open the live chat widget in your account dashboard to send a data request or ask about what information we hold on your profile.
Email Support Write to our support email address listed in your account settings. Attach your registered phone number so we can match your request to the correct account record.
Account Help Centre The help section inside your account covers common data questions — how to update your registered number, change your email, or request deletion of stored payment references.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We handle your account data with a few clear practices. Encryption, access controls and session management are all part of how the platform is built — not added on. Here is what that looks like in practice for your account.

Account Security

Your account is protected by password hashing and OTP verification. We never store your bKash, Nagad or Rocket PIN — only the transaction reference passed back by the payment processor.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can manage cookie settings through your browser at any time without losing your account.

Data Retention

We hold account and transaction records for as long as your account is active and for a period after closure as required by our operational obligations. Request deletion and we will confirm the timeline in writing.

Third-Party Sharing

Data is shared only with the payment processors you choose — bKash, Nagad or Rocket — and only to complete your transaction. No marketing or analytics partners receive your personal account data.

Common Questions About Your Data and Rights

These are the questions we get most often about how we handle personal data. If your question is not here, reach out through live chat or email and we will give you a direct answer.

We collect your name, email address, phone number and date of birth at registration. If you deposit via bKash, Nagad or Rocket, we also hold the transaction reference returned by the payment processor.

No. We never store your mobile wallet PIN or password. Only the transaction reference number is recorded on our side after your payment clears through bKash, Nagad or Rocket.

Send a request through live chat or support email with your registered phone number. We will identify your account record and respond with details of what data we hold.

Yes. Write to us through any support channel with your account details. We will confirm what can be deleted immediately and what we are required to retain for operational reasons, with a clear timeline.

We use session cookies for login continuity and functional cookies for lobby preferences. You can block or clear cookies in your browser settings; some lobby features may behave differently without them.

Yes. Access to our platform and the services described in this policy depends on your local law and the eligible regions we currently serve. Check availability based on your own location.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.